INFORMATION SECURITY POLICY
Purpose and Scope of Information Collection
Data collection on the website Nexpando includes: email, phone number, login name, login password (if any). This is the information that Nexpando requires members to provide when registering to use the service and for Nexpando to contact and confirm when customers register to use the service on the website to ensure the rights of consumers.
Members will be responsible for the security and retention of all service usage activities under their registered name, password, and email account. In addition, members are responsible for promptly notifying Nexpando of any unauthorized use, abuse, security breach, or misuse of their registration name and password by third parties for appropriate resolution.
Scope of Information Use
The website Nexpando uses the information provided by members to:
Provide services to members;
Send notifications about information exchange activities between members and Nexpando ;
Prevent activities that destroy members’ user accounts or impersonate members;
Contact and resolve issues with members in special cases.
Nexpando does not use members’ personal information for purposes other than confirmation and contact related to transactions on Nexpando .
In case of legal requirements: Nexpando is responsible for cooperating to provide members’ personal information when requested by judicial agencies including: the Procuracy, the court, the police investigation agency related to any violation of the law by the customer. In addition, no one has the right to infringe on the personal information of members.
The People or Organizations That Can Access That Information
The subjects that have access to the personal information of customers/members are in one of the following cases:
NEXPANDO COMPANY LIMITED
Partners who have signed a contract to perform a part of the service provided by Nexpando. These partners will receive information according to the contract agreement (maybe part or all of the information depending on the terms of the contract) to support users in using the service.
State agencies when requesting Nexpando to provide user information to serve the investigation process.
Information Storage Time
The personal data of members will be stored until there is a request for cancellation or the member logs in and cancels it himself. In all other cases, members’ personal informationwill be kept confidential on Nexpando servers.
Address of the Unit Collecting and Managing Personal Information
NEXPANDO COMPANY LIMITED
Website: Nexpando
Head Office: 158 Vuong Thua Vu, Khuong Dinh, Thanh Xuan, Ha Noi, Viet Nam
Means and Tools for Users to Access and Edit Their Personal Data
Members have the right to self-check, update, adjust, or cancel their personal information by logging into their account and editing personal information or requesting the website administrator of Nexpando to do this.
Members have the right to send complaints about the disclosure of personal information to third parties to the website administrator of Nexpando . Upon receiving these responses, Nexpando will reconfirm the information, be responsible for answering the reasons, and instruct members to restore and secure the information.
Commitment to Protect Customers’ Personal Information
Members’ personal information on Nexpando is committed to absolute confidentiality by Nexpando according to the personal information protection policy of Nexpando . The collection and use of each member’s information is only carried out with the consent of that customer, except in cases where the law provides otherwise.
Do not use, transfer, provideor disclose to any third party any member’s personal information without the member’s consent.
In the event that the server storing the information is hacked, leading to the loss of members’ personal data, Nexpando will be responsible for notifying the authorities to promptly investigate and handle the matter and notify the member.
Absolutely secure all online transaction information of members including accounting invoice information and digital documents in the secure central data area of Nexpando .
The management board of the website Nexpando requires individuals when registering/purchasing as members to provide full relevant personal information such as: Full name, contact address, email, ID card number, phone number, account number, payment card number, etc., and is responsible for the legality of the above information. The management board of the website Nexpando is not responsible for and will not resolve any complaints related to the rights of that member. If it is determined that all personal information provided by that member upon initial registration is inaccurate.